SHIPPING POLICY

We deliver across Ontario. Please select your location on the checkout page for shipping prices and delivery details.

RETURN POLICY

At Konscious Kitchen, we strive to provide you with the highest quality products and services. However, due to the perishable nature of our offerings, we have established the following return policy:

1. Perishable Items:
   Due to the perishable nature of our products, they are not eligible for return once sold. We understand that there may be concerns regarding spoilage during transit, but please be assured that we take utmost care in packaging your orders to minimize such risks.
2. Quality Concerns:
   We prioritize customer satisfaction above all else. If you have any realistic objections regarding the quality of our products or the condition of your delivery, we encourage you to reach out to us at info@konsciouskitchen.com within 2 days of receiving your order. Please provide detailed information about the issue, including supporting evidence if possible.
3. Resolution Process:
   Upon receiving your complaint, our dedicated team will carefully review the provided information and assess the situation. We may request additional details or evidence to better understand the concern.
4. Refunds or Replacements:
   Depending on the nature of the issue, we will take suitable action to address your concerns. This may include offering a replacement for the affected items or providing a refund for the purchase amount. Please note that refunds may be subject to review and approval.
5. Contact Us:
   If you have any questions or need further assistance regarding our return policy, please don't hesitate to contact us at info@konsciouskitchen.com. Our team is here to ensure that you have a positive experience with Konscious Kitchen.

By making a purchase from Konscious Kitchen, you agree to abide by the terms outlined in this return policy. We appreciate your understanding and cooperation in ensuring the quality and satisfaction of our products.